Team Insights: Tom Prince, Contracts Manager tells us about influencing positive change and effective communication

We hear from Tom Prince, Contracts Manager who joined the business in May 2022. Tom brings 16 years of industry experience to the business and is an integral part of Caxton Façades.

Tell us about your experience in the construction industry.

“I began my career working for a small family groundworks company. I later joined Willmott Dixon as a Construction Management Trainee, where I spent around 12 years progressing through roles from Assistant Site Manager to Construction Manager, eventually leading project management teams. Throughout my career, I’ve gained extensive experience across various sectors, developing a broad knowledge of construction practices. I am also proud to be a member of the Chartered Institute of Building and a past award winner, reflecting my commitment to excellence in the field.

Tell us about your role.

I lead and support the Caxton Façades project teams on some of our major contracts within the Midlands and North of England. I’ve been heavily involved in setting up and the implementation of our procedures for health and safety, quality assurance and communications at project level. I oversee our site teams based on these projects and make sure they have the right skills, training and guidance to make our projects successful as well as offering any support required to help operational delivery. I evaluate with the site team our materials, resources and site issues to report on any potential programme blockers, I also explore ways to improve our performance to improve our efficiency and service.

I communicate with our internal teams, external suppliers, design teams and generally the client’s project teams.  I am just one of the people within the business who are assisting our new site management team develop and improve our service, whether in procedures or communicating effectively to our operatives on-site and to our client teams.

Which projects are you currently working on?

Currently I am working on Holloway Head and Lisbon Street for Winvic Construction and Hollis Croft for Torsion Construction. We recently completed Kent Street Baths in Birmingham.

Pictured above: EdCity, Bowmer + Kirkland

 What do you enjoy most about your role?

It’s good to influence positive change, I really enjoy working with a variety of likeminded people who are working together to deliver the best on-site quality and looking at how we can always improve our performance.

What is the key to client satisfaction and how does Caxton Façades meet these needs?

We place a high emphasis on safety, quality and communication. We’ve worked really hard as a team to improve our QA records, on-site inspection regimes and focus on feedback of lessons learnt to our supply chain and clients so that we make better informed decisions from design to onsite delivery. Caxton Façades is able to offer an experienced team who are approachable and work diligently to complete projects to the highest standard.

Tell us about the culture at Caxton Façades?

The people within the business bring a diverse range of skills and experience, fostering a positive, team-driven culture. This is strengthened by a shared understanding of the challenges at all levels and a unified belief that success comes from working together, supporting one another, and maintaining a strong work ethic.

Tell us about the training and development programmes in place?

At Caxton, we believe in investing in our people. If training benefits your personal development and contributes to supporting the business, we are committed to providing that support. Our focus goes beyond basic compliance—we aim to develop the highest-trained and best-functioning team possible, fostering growth and excellence at every level.

Where do you see the future for Caxton Façades?

The business has undergone a significant journey in the short time I’ve been here, and it hasn’t been without its challenges. However, those challenges have provided valuable lessons that have helped shape and improve the business. Looking ahead, I see a bright future, with the company continuing to grow stronger, achieving greater success, and delivering even more impressive projects”.