Women in Construction: A Day in the Life: Chloe Yafai, QA Manager

The construction industry is evolving, and more women are taking on key roles, shaping the future of the built environment. From site management to design, quality assurance and leadership, women are proving that construction is for everyone.

As we celebrate Women in Construction Week, it’s the perfect time to shine a spotlight on the incredible women making an impact in the industry. One of those women is Chloe Yafai, QA Manager at Caxton Builders.  We caught up with her to talk about her journey into construction, what her typical day looks like and the advice she has for others looking to follow in her footsteps.

Chloe’s journey took her from hands-on bricklaying to quality assurance, ensuring every project meets exceptional standards. 

Pictured above at Glasswater Locks with client, St Joseph Homes.

What led you to a career in construction?

I’ve always wanted a job I could be proud of, something I could physically see for years to come. My grandad used to point out buildings he’d worked on and say, “I built that”. That stuck with me, and I wanted to do the same. Bricklaying seemed like the best way to get there so I went back to college to learn the trade. 

What does a typical day look like for you?

First things first, coffee. That’s essential to get my brain going. After that, my day depends on what’s needed on-site. If I’m doing a Quality Audit, I start with the office-based elements, checking documentation and making sure everything is as it should be. Then I move on to the site itself, reviewing the work in progress, checking for any issues and highlighting good practices.

If it’s a general site visit, I’ll be looking at details, helping solve problems and working with suppliers to make sure we’re using the right materials. I also organise training if needed, liaise with the main contractor, and make sure QA is up to date. My goal is to have the best QA on all our sites.

What’s the best part of your job?

Seeing the finished project in all its glory. When the scaffolding comes down and you can see the result of months of planning, hard work and problem-solving, it makes everything worth it. Knowing that my contribution helped bring the vision to life gives me an immense sense of pride and fulfilment.

What’s the biggest challenge you’ve faced, and how did you overcome it?

Every job is different. Learning that no two projects are the same and adapting quickly to different products, site teams and challenges was tough at first. But once you understand that, it makes things easier. The key is being flexible and approaching every job with fresh eyes.

Can you share a moment you’re really proud of?

Seeing the first job I worked on in management completed at Hockley Mills. It was a challenging project, but it shaped me into the person I am today. That experience taught me so much and gave me the confidence to take on bigger responsibilities.

What advice would you give to someone considering this career?

Take your time to understand the products you’re working with. The data sheets are your bible. Also, learn how to communicate effectively. People don’t always take criticism well, so knowing how to approach situations is key. Being methodical and patient will take you a long way.

Sum up your experience of working at Caxton’s in three words 

Exciting, 100mph, fulfilling.

Chloe’s story is an inspiration of how careers in construction can evolve and progress. From learning a trade to progressing into management, her journey demonstrates that with dedication, hard work and adaptability, the sky’s the limit. If you’re thinking about a career in the construction industry, Women in Construction Week is a good time to think about your future. With the right training and determination, anything you want to do can be accomplished.